Terms & Conditions

If you have any questions about one of our products, ordering, payment, delivery or anything else, please don't hesitate to contact us.

Ordering

Please contact us before ordering if you have any questions or would like to discuss the possibility of a bespoke item.

Once you place an order you will receive an e-mail confirmation of your order. This forms a contract between you, the buyer, and us, the seller. 

Delivery

Our aim is to dispatch your order promptly so that it reaches you as soon as possible but please be aware of the following:

UK STANDARD DELIVERY - please allow 5-7 days

INTERNATIONAL STANDARD DELIVERY - please allow 10-14 days

EXPRESS DELIVERY - if you would like a faster delivery option please contact us before placing your order

FURNITURE - if you would like to purchase a larger item, such as a piece of furniture, please contact us to discuss delivery options.

Returns

Naturally we hope you will be delighted with your purchase however we understand that sometimes things are not quite as expected.

Before returning anything to us, please contact us to let us know why you want to make a return. 

You have seven working days from the day you receive the item to notify us that you wish to return an item.

Once you have notified us, please return the item(s) in adequate packaging using an insured, trackable postal/courier service. On receipt of the goods your refund will be made.

Please note that return postage will only be refunded to you if the goods are being returned because they are faulty.

Contact

EMAIL- to contact us by email please use the 'Contact' form under the Info menu at the left of this page.

PHONE - please call 07765 653832 if you would like to speak to us about anything

ADDRESS 

Studio 11,
Making Space,
2 Bishopstoke Road,
Havant,
Hants
PO9 5BN